Having a properly functioning HVAC system is vital to your comfort and health. Over time, HVAC systems require regular maintenance and repair services to function correctly. As a result, hiring the right HVAC contractor to conduct any HVAC maintenance, replacement, or repair service is essential as it protects the air quality in your home and helps you save money on heating and cooling costs. However, finding the right HVAC contractor that is able to perform quality HVAC services can be a daunting task. To help you make the best decision when looking for an HVAC contractor and get the most value for your choice, here are five essential questions you should ask before hiring one.

1. Is the HVAC Contractor Licensed, Accredited, and Insured?

In order to legally work with you, an HVAC contractor must be licensed and insured in the state where you live. Licensing and accreditation demonstrate that the contractor is qualified in the HVAC field.

HVAC contractors have to take and pass exams to be certified and licensed. Different states have different requirements, so be sure to check with your local authorities to determine which licenses and permits are required.

A good HVAC contractor should also have insurance to cover their work and the equipment they will use to conduct HVAC services. The insurance should also have enough liability coverage to protect you if the contractor accidentally causes damage to your home or property. The last thing you want is to pay for the damages caused as a result of the contractor’s negligence.

2. What Are the Payment Terms?

Whenever you hire an HVAC contractor, it is essential to make sure you understand what their payment terms are before you allow them to start work. Allowing the contractor to start work without a clear understanding of pricing can lead to serious conflicts and financial loss.

The best way to avoid these issues is to get the terms of payment in writing at the very beginning. At a minimum, you should get the net cost for the HVAC service you need, how it is broken down, and when all costs are due. Some HVAC contractors will require full payment before the work is started, while others may offer to bill you as work progresses.

An HVAC contractor may also provide financing through their company’s preferred financing partner. In these cases, you should get the interest rate, annual percentage rate (APR), and any other fees associated with the financing before you agree to use it.

In case you want to cancel your project for whatever reason, ensure you know how much of your payment will be refunded and how much you will owe. Some HVAC contractors will let you cancel the services you had scheduled without cancellation fees if you let them know within a certain amount of time. Others will impose a fee for cancelations. Some may even take your deposit, so be sure to find out their cancellation policies before committing.

3. Are They Aware of Current HVAC Trends and Modern Technologies?

It is important to ensure the HVAC contractor you intend to work with is updated on the latest HVAC trends and technologies. A contractor with a firm grasp of the newest HVAC technology can give you good recommendations for upgrades and also be able to troubleshoot HVAC system issues when they arise.

You can also gauge how knowledgeable an HVAC contractor is by asking them about some of the latest trends in HVAC. A reputable HVAC contractor will have the correct information on modern HVAC controls and thermostats, zoned systems, ductless HVAC units, and other modern HVAC trends. They will also be well informed on high-efficiency HVAC units, modulating furnaces, changeable speed compressors, and multi-speed blowers. Additionally, a reputable HVAC contractor will be aware of any new changes in the building codes so they can advise you on what is needed to ensure your HVAC system meets them.

4. How Long Has the HVAC Contractor Been in Business?

When you hire an HVAC contractor, it is important to ensure they have plenty of experience in the type of work you want done. Choose an HVAC contractor with a proven track record so as to be sure that they can effectively perform quality HVAC services. They should also have the necessary knowledge, skills, and equipment to perform any HVAC assignments you require, from minor repairs to complete replacements and installations.

Additionally, an HVAC contractor that has been in the HVAC business for many years has had plenty of opportunities to gain the experience you are looking for. This demonstrates that their work meets industry standards. To gauge a contractor’s experience, you can ask them how long they have been providing HVAC services and how many projects they have completed in the past. You can also get references or read online reviews from previous clients to determine how the contractor conducts HVAC services and how they interact with clients.

5. Does the HVAC Contractor Provide Maintenance Services?

You will want to hire an HVAC contractor who understands the value of ongoing maintenance. Most reputable contractors go as far as providing regular maintenance and service plans that help keep their clients’ HVAC systems running at optimal efficiency.

HVAC contractors provide different kinds of maintenance plans to fit the needs of different clients. It is essential to understand the maintenance plans the HVAC contractor you intend to hire offers and what kinds of services are provided under each plan. Most HVAC contractors offer seasonal or yearly maintenance plans.

Biannual maintenance plans are typically more expensive since the HVAC contractor is scheduled to visit your home twice a year. However, these plans are usually more comprehensive and will help you avoid more significant HVAC problems in the future. On the other hand, yearly maintenance plans are more affordable since they only entail one visit per year. However, they are less effective as your HVAC system may incur damage or wear and tear in the middle of the year before the plan is up for renewal.

Ideally, you should obtain a comprehensive HVAC maintenance plan that covers both routine maintenance and any major repairs. This ensures that you won’t have to worry about any HVAC issues going unaddressed since your system will be serviced and repaired appropriately. Hiring an HVAC contractor with a comprehensive maintenance plan will ensure that you receive the best level of service and protection, thus lowering operating costs throughout the life of your HVAC system.

Rely on the Pros

Asking the questions mentioned above helps ensure you pick the right HVAC firm to meet your needs. For the past six decades, Bel-Aire Heating & Cooling has helped many residents of the Greater Grand Rapids area achieve their dream of a well-maintained heating and cooling system. We are the best choice for all your HVAC assignments, including installation, maintenance, and repairs. We offer quality HVAC products and services, free estimates, and installation financing on approved credit. We are proud to say that our A+ rating with the BBB and numerous positive reviews from satisfied clients give us an excellent reputation in the HVAC industry. Our team of skilled technicians will give you the best possible service at an affordable price. For more information on keeping your HVAC system in top condition, don’t hesitate to contact us at Bel-Aire Heating & Cooling today!

company icon